Shipping Policy

Last Updated: November 7, 2026

Thank you for shopping with QADR, a fashion brand operated by FITRING LLC, a limited liability company registered in New Mexico, United States.

At QADR, we believe a great shopping experience should be simple, transparent, and effortless. Our shipping policy is designed to help you understand exactly what to expect when placing an order.

1. Shipping Destinations

We currently ship to eligible addresses within the United States.

Shipping availability is determined at checkout. We do not currently offer international shipping.

Certain destinations, including remote locations, may have limited shipping availability depending on our fulfillment partners and shipping carriers.

2. Flat-Rate Shipping — $9.99 Per Order

One Order. One Shipping Fee. No Matter How Many Items.

We offer a flat standard shipping rate of $9.99 per order for eligible U.S. destinations.

Whether you purchase one item, two items, or multiple items in a single order, your standard shipping fee remains $9.99 total.

There are no additional standard shipping charges for adding more items to the same order.

Your final shipping cost will be displayed at checkout before payment.

3. Order Processing

Orders are processed through our trusted fulfillment partners, including Trendsi.

Processing times may vary depending on product availability, warehouse location, order volume, weekends, and holidays.

Once your order has been dispatched, you will receive shipping confirmation and tracking information when available.

Please note that order processing time and shipping transit time are separate.

4. Estimated Delivery Times

Delivery times depend on the shipping destination, product availability, fulfillment location, and shipping carrier.

Estimated delivery information may be provided during checkout, in your order confirmation, or through shipment tracking.

Delivery estimates are not guaranteed arrival dates.

We make reasonable efforts to fulfill and ship orders within the applicable promised timeframe. If a shipping delay occurs, we will provide the notices, cancellation options, and refunds required by applicable law.

5. Multiple Items and Split Shipments

Some products may be fulfilled from different warehouses or shipped in separate packages.

If your order is divided into multiple shipments:

• You will not be charged additional standard shipping fees for those separate packages.

• Each package may have its own tracking number.

• Packages may arrive on different dates.

Your flat $9.99 standard shipping fee applies to the entire order, not to each package or item.

6. Order Tracking

Once your order ships and tracking information becomes available, we will send you a shipping confirmation with the relevant tracking details.

Please allow time for the shipping carrier to update its tracking system.

If your order contains multiple shipments, you may receive more than one tracking number.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

Please verify your:

• Full name

• Street address and apartment or unit number

• City, state, and ZIP code

• Contact information

If you notice an error after placing your order, please contact us as soon as possible.

We will make reasonable efforts to assist, but address changes may not be possible once fulfillment or shipping has begun.

8. Delayed Shipments

Occasionally, shipments may experience delays due to carrier operations, weather conditions, high order volumes, or other circumstances.

If your order is delayed, please contact our customer support team through our Contact Us page.

We will review the shipment status and assist you with the next steps.

Nothing in this policy limits your rights regarding delayed shipments, cancellations, or refunds under applicable law.

9. Lost, Missing, or Damaged Packages

If your order arrives damaged, is missing items, or appears to have been lost in transit, please contact us promptly.

When submitting your request, include:

• Your order number

• A description of the issue

• Photos of any damaged products or packaging, if applicable

Our team will review the issue with the relevant fulfillment or shipping partner and provide an appropriate resolution.

10. Order Changes and Cancellations

If you need to change or cancel your order, please submit a request as soon as possible.

Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

Any applicable cancellation or refund rights will be honored in accordance with our policies and applicable law.

11. Returns and Refunds

Shipping-related returns and refunds are handled in accordance with our Return & Refund Policy.

Original shipping fees are generally non-refundable for voluntary returns, except where required by law or where QADR determines that a full refund is appropriate.

For additional information, please review our Return & Refund Policy.

12. Contact Us

QADR Customer Support

Legal Business Name: FITRING LLC

Trading Name: QADR

Registered in: New Mexico, United States

For questions about shipping, tracking, delivery, missing packages, or existing orders, please visit our Contact Us page and submit the contact form.

Please include your order number and a brief description of your inquiry so our support team can assist you efficiently.

Thank you for choosing QADR.

Wear it your way.