Privacy policy

Privacy Policy

Last Updated: November 7, 2026

QADR ("QADR," "we," "us," or "our") respects your privacy and is committed to being transparent about how personal information is collected, used, disclosed, and protected.

This Privacy Policy explains our practices when you visit our online store, purchase our products, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with QADR, we may collect:

  • Your name, email address, phone number, and shipping or billing address.

  • Order details, purchase history, and customer service communications.

  • Payment-related information processed by our authorized payment providers.

  • Device information, IP address, browser information, and website activity.

  • Preferences and marketing choices.

  • Information you voluntarily provide when contacting us.

2. How We Use Information

We use personal information to:

  • Process and fulfill orders.

  • Arrange shipping, delivery, returns, and refunds.

  • Provide customer service.

  • Operate, secure, and improve our website.

  • Detect and prevent fraud.

  • Meet applicable legal and tax obligations.

  • Send marketing communications where permitted and consistent with your preferences.

  • Analyze website performance and shopping experiences.

3. Service Providers

We use third-party providers to operate our business, including ecommerce platform providers, payment processors, fulfillment partners, shipping carriers, customer service providers, and, where enabled, analytics or advertising providers.

Our store operates using Shopify, and orders may be fulfilled through Trendsi or other authorized fulfillment partners.

We share information with service providers as reasonably necessary to provide our services, subject to applicable law and contractual arrangements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functions, shopping cart functionality, security, analytics, and advertising where enabled.

Available privacy and cookie preferences may be managed through the controls provided on our website or your browser.

5. Marketing Communications

If you subscribe to marketing communications, we may send updates about products, collections, and promotions.

You can unsubscribe from promotional emails using the unsubscribe link included in those messages.

Transactional communications relating to your orders may still be sent when necessary.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain business records.

Retention periods depend on the type of information and applicable requirements.

7. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No online system can guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights to access, correct, delete, or obtain information about certain personal data, and to opt out of certain processing activities.

We will review and respond to verified requests in accordance with applicable law.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us.

10. Third-Party Websites

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies.

11. Changes to This Policy

We may update this policy to reflect changes in our operations, technologies, or legal obligations.

The latest version will be posted on our website with its updated date.

12. Contact and Privacy Requests

QADR — Customer Support & Privacy

Legal Business Name: FITRING LLC

Trading Name: QADR

Registered in: New Mexico, United States

For any privacy-related questions, personal data access or deletion requests, or concerns about how your information is handled, please visit our Contact Us page and submit the contact form.

Please include a brief description of your request so our team can assist you appropriately. We may need to verify your identity before processing requests involving personal information.

We are committed to protecting your privacy and responding to requests in accordance with applicable U.S. privacy laws.